Dear Passengers,

If your flight was disrupted due to COVID-19 please don't fill a claim. Make sure the airports you used to go were operational or not.

For example:

Tirana Airport (TIA) reopened on 15/06/2020
Pristina Airport (PRN) reopened on 28/06/2020
Skopje Airport (SKP) reopened on 01/07/2020
Ohrid Airport (OHD) reopened on 01/07/2020
Podgorica Airport (TGD) reopened on 08/06/2020
Tivat Airport (TIV) reopened on 08/06/2020

Thank you for your understanding!

Has your flight been delayed or cancelled?
You can be compensated from 250 to 600 EUR per person + extra expenses, depending on the flight distance.

Please note that the procedure to finalize the payment may take from 1 to 3 months from the date of application.

To continue with the application, please fill in the required fields below.


What happened?
Booking Confirmation/Boarding Pass
How long was the delay of your arrival to the final destination?
How long was the delay of your arrival to the final destination?

How many days before the departure did the airline inform you about the cancellation?...


Schedule Change Notification

How many days before the departure did the airline inform you about the cancellation?...


Missed Flight


How long was the delay of your arrival to the final destination?


How long was the delay of your arrival to the final destination?



in accordance with the legislation of the EU261 and Turkey